Next-Gen Business Processes – Development of an Adaptive Corporate Framework

Next-Gen Business Processes – Development of an Adaptive Corporate Framework

A business’s ability to stay adaptive grants it a competitive edge and the potential of survivability in the current economic landscape. With global markets transforming due to the onset of artificial intelligence, automation, and other cutting-edge technology, businesses have to be ever-ready to adopt necessary changes and bring forth new process systems for efficient operations.

A leading process consultant with over 40 years of experience in the business advisory and strategic planning industry, Mark L. Vincent, shared the significance of an adaptive framework in a business context. The Taylor University and Capella University graduate is a facilitator, author, and entrepreneur.

In 2000, he founded Design Group International, a professional community of practice dedicated to process consulting, with his wife, Lorie Vincent. He resigned from the position of CEO at Design Group International in 2018. In 2020, Vincent founded Maestro-level leaders, peer-based advising cohorts for senior and accomplished executives, emphasizing developing future value, succession, and legacy.

Throughout his career, he has worked with dozens of clients, helping to co-create solutions through humble inquiry and iterative learning processes. Vincent shares that adaptability is by far the most desirable factor that promises growth and prosperity in the volatile and uncertain business landscape.

As a member of the Standards and Ethics Committee for the Society for Process Consulting, he has helped develop organizational change frameworks and strategic plans for operational transformation in several companies. From his experience, future-proofing a business is vital for ensuring long-term success.

He explains that when trends and ideas emerge, most of the time within the organization, instead of shunning them, effective leaders and technical executives assert their significance in relevant processes. Vincent went on to highlight that new Chief Executive Officers (CEOs), Chief Revenue Officers (CROs), and Chief Financial Officers (CFOs), find it difficult to forego tried-and-tested strategy models.

A critical component of an adaptive corporate framework is introducing dynamic strategies, which necessitates the move and dumping of old or traditional strategies over time. Following on, Vincent expressed that forward-thinking executive teams also realize the potential of technological advancements.

While new technology might not directly optimize a business process and yield cost benefits or revenue gains in the short term, it could be essential in promising long-term growth. An ambitious organization leverages relevant technologies to analyze emerging trends and monitor market and competitor performance at all times.

An adaptive corporate framework thrives on data, noted Vincent. He explained that technologies and strategic processes equip an organization with the ability to harness actionable insights from all the raw data that it generates. Data gathering, organization, and analysis precede adaptability in an organization.

When a business constantly monitors external environments, internal processes, resource allocation and utilization, competitors, and market sentiment, including customer behavior, it is better equipped to make changes that result in operational efficiency.

Developing a new framework for corporate operations from scratch can be a daunting task, even for the most skilled and qualified professionals. However, they can always work with someone who has more experience and business process optimization expertise.

Building a partnership brings new ideas, creativity, and useful resources into a business. Therefore, Vincent shares, that process consulting has also emerged as a formidable force in the business landscape, transforming countless companies and the way they embrace change and improvement.